Privacy Policy
Last Updated: March 3, 2026
RM Tree Care Inc (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
Information We Collect
We may collect the following types of personal information:
- Name (first and last)
- Phone number (including mobile)
- Email address
- Mailing or service address
- Information related to services performed
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our tree care services
- To communicate with you about appointments, services, and follow-ups
- To send SMS/text messages including service updates and review requests
- To improve our services and customer experience
- To comply with legal obligations
SMS/Text Messaging
By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS messages from RM Tree Care Inc. These messages may include service confirmations, appointment reminders, follow-up messages, and requests for feedback or reviews. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS/text messages at any time by replying STOP
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
RM Tree Care Inc
Email: support@rm-treecare.com
Phone: (714) 722-3697